Shipping policy
At Anuttara Fashion, we aim to deliver your orders quickly and safely. Please review our shipping policy below for details about order processing and delivery.
1. Order Processing
All orders are processed within 1–2 business days after order confirmation. Orders placed on weekends or public holidays will be processed on the next working day.
Once your order is shipped, you will receive a shipping confirmation message or email with tracking details.
2. Delivery Time
Delivery times may vary depending on your location.
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Metro Cities: 3–5 business days
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Other Locations: 5–7 business days
Please note that delivery timelines may be affected by unforeseen circumstances such as weather conditions, courier delays, or high order volumes.
3. Shipping Charges
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We may offer free shipping on selected products or promotional offers.
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If applicable, shipping charges will be displayed during checkout before completing your order.
4. Order Tracking
After your order is shipped, you will receive a tracking ID that allows you to track your shipment through the courier partner's website.
5. Delivery Issues
If you face any issues with delivery such as:
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Delayed delivery
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Damaged package
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Incorrect product received
Please contact us within 48 hours of receiving the order so we can assist you quickly.
6. Incorrect Address
Please ensure that the shipping address and contact details are correct at the time of placing the order. Anuttara Fashion will not be responsible for delays or delivery issues caused by incorrect address information.
7. Contact Us
For any shipping-related queries, please contact us: